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Everything you need to know about the platform, your account and how we protect it. Can't find what you need? Our support team replies within one business day.
Tauxmix is an AI-driven trading platform. Its predictive engine analyzes market data, news sentiment, economic indicators and order-book depth, then executes trades automatically within the risk limits you choose. You stay in control and can pause or adjust it at any time.
Yes. You can deposit in CAD by Interac e-Transfer, wire transfer or card, or fund your account with a crypto deposit. Balances, performance and statements are all shown in Canadian dollars.
More than 190 instruments: spot crypto, crypto CFDs, global indices including the S&P/TSX 60, forex pairs such as USD/CAD, commodities like gold and crude oil, and selected DeFi tokens.
Client funds are kept separate from company operating accounts and 95% of digital assets are held in offline cold storage. Every session is protected by 256-bit encryption and two-factor authentication, and independent firms run penetration tests every quarter.
Four automated modes: the staggered entry ladder, range capture, momentum rotation and the downside shield. You can combine them, set a maximum exposure for each one and switch them on or off whenever you like.
Signing up takes less than three minutes. Identity verification is usually completed the same business day, after which you can fund your account and start trading.
Request a withdrawal from your dashboard at any time. Funds are returned to a verified account in your name, and most requests are processed within one to two business days.
Absolutely. Our support team is fully bilingual and answers in English or French by email, Monday to Friday from 9 a.m. to 6 p.m. Eastern Time, with replies within one business day.
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